Terms & Conditions


Special Offers

From time to time we have special offers on site. Prices for special offers are for a limited time only and can be removed from our website at our own discretion.

Purchasing

All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these Terms and Conditions and are subject to acceptance by Woodlands DIY. Woodlands DIY may choose not to accept an order for any reason. Purchasing can be made through Woodlands DIY’s secure online payment system or over the telephone with a member of Woodlands DIY’s dedicated sales team.

Pricing

All prices and charges on this site are shown in UK pounds sterling and include any VAT payable. The total costs of your order will be the price of the products that you order and the cost delivery. All costs will be set out clearly in the checkout before you submit your order. Prices, offers and products are subject to availability. Woodlands DIY will not provide a refund to reflect a reduction in price for any item purchased and subsequently reduced in price at a later date. If for any reason a product becomes unavailable after the point of your order Woodlands DIY reserve the right to supply you with a product that is, in our opinion, a suitable alternative item. In the unlikely event of this occurrence you would be notified and given the option to accept the alternative product or cancel your order. Woodlands DIY always endeavours to ensure that all information on this website is accurate. However, if an error does occur in the price or description, Woodlands DIY will inform you and ask you whether you still wish to continue with the order. If a product is listed at an incorrect price due to a typographical error or an error in the pricing information received by Woodlands DIY from our suppliers then we reserve the right to cancel the contract. In these circumstances you will not be entitled to seek compensation for disappointment suffered or for any losses which you might otherwise have incurred. Woodlands DIY reserve the right to change the price of a product at any time. If you require any products in bulk please contact the dedicated Woodlands DIY sales team on 0113 2580240 for potential discounts.

Payment

Woodlands DIY accepts card payments via Mastercard, Visa, Visa Electron, Visa Debit and Maestro. Payment is deducted when the order is processed. Payment can be made either on the website using the secure online payment system, or over the telephone. If the order is made over telephone, confirmation will be given verbally at the time of the call by one of Woodlands DIY’s dedicated sales staff. If an order is made through the secure online payment system, after payment is received, Woodlands DIY shall confirm by email the details, description and price of the goods purchased together with information containing your rights to cancel the order. Payment of all charges for products on order must be made in full before dispatch of the goods. Woodlands DIY reserve the right to refuse orders if deemed necessary.

Stock and Sizing

If the product you have ordered is a stocked item, on rare occasions whereby such goods ordered by the purchaser are not available from stock, Woodlands DIY will notify the buyer and give them the option to wait until the goods are available from stock, accept an alternative product, or be reimbursed and receive a full refund.
Very occasionally products featured on the website may be known by different branding names but are in fact the same product stipulated by the manufacturer. Woodlands DIY reserve the right to supply these as the products listed on our website, despite in some circumstances being identical. Occasionally, manufacturers update and improve products and Woodlands DIY reserve the right to supply these to fulfil an order. 
It is the responsibility of the buyer to assess the suitability of goods purchased from Woodlands DIY. While it is the intention of Woodlands DIY to provide the consumer with an accurate description of all available products, exact properties may differ from those stated and therefore we will not be held liable for any consequential loss or damage construed from the information provided. All images and photography used are purely for illustrative purposes only. Actual specifications and product colours may vary to those shown. This can be a result of supplier availability or may depend on your monitor settings and will not detract from the overall quality or performance of the product.
Timber
Planed timber is displayed in nominal sizes. This refers to the actual size of the timber, before modifications such as planing. Generally speaking, the end product will finish 2-3mm smaller than the nominal size.
It should also be noted that the exact size dimensions of timber components cannot be guaranteed due to the natural variance of this material depending on its surroundings and climate. Timber measurements are an approximation and may differ from the dimensions stated. Measurements are provided in either metric or imperial formats and this may have a bearing on the accuracy of information provided. For specific dimensions please consult our technical department.
Sizes are approximate only and generally, metric dimensions provided refer to external dimensions (not including the roof overhang). It should also be noted that the exact size dimensions of timber components cannot be guaranteed due to the natural variance of this material depending on its surroundings and climate. For specific dimensions please consult our technical department.
All images and photography used is purely for illustrative purposes only. Actual specifications may vary to those shown and product colours may vary slightly due to the digital photography process and variations in individual user monitor settings this will not detract from the overall quality or performance of the product.

Delivery

Please find full delivery details here

Cancellations and Returns

Return in store FREE
You can return an item within 28 days of purchase from us as long as it is in its original condition.
Please bring your receipt or sales invoice with you as proof of purchase.
We are unable to offer refunds or to exchange products that have been cut to size, made to measure or mixed to your individual requirements.
If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights. Call our team to arrange a return, with proof of purchase and the credit or debit card used for payment or you may be declined a refund or exchange.

Product Maintenance and Guarantee

Woodlands DIY shall use its best efforts to pass on to the buyer the benefit of all manufacturer’s warranties and guarantees of the goods. This shall not apply to Goods which are second hand or damaged at the point of sale.  Woodlands DIY does not provide any other warranty in relation to the Goods.
Please note: timber is a natural product and prone to changes in appearance, including some movement, warping and splitting, particularly in extreme weather conditions. This will not affect the structural integrity of the product – this is natural and is not covered by a guarantee.

Contacting Us

Woodlands DIY can be contacted via any of the following methods;
Email: info@woodlandsdiy.com
Telephone: 0113 258 0240
Fax: 0113 258 5031
Postal Address: Woodlands DIY, Station Yard, Station Road, Horsforth, Leeds, West Yorkshire, LS18 5NZ.
Company Reg. No. 132673. VAT No. 886 5322 88

Website Modification

As previously stated, Woodlands DIY reserve the right to alter the website at any time. This includes altering the products, the content, the descriptions and the prices.

Woodlands DIY also reserves the right to alter these terms and conditions at any time. Please be aware this website, despite the utmost effort to ensure all information is accurate, may contain typographical inaccuracies. All images and photography used is purely for illustrative purposes only. Actual product colours may vary slightly due to the digital photography process and variations in individual user monitor settings and sizes/specifications may vary depending on the product in question.

Customer Reviews

Woodlands DIY reserve the right to approve, disapprove or display any customer review at our own discretion. Where we see fit we may correct the grammar of a customer review, but not the content unless we feel it is necessary to remove any potentially offensive or unlawful statements.

Customer Images

Woodlands DIY reserve the right to approve, disapprove or display any customer image at our own discretion. Use of customer images includes but is not limited to marketing and promotional purposes both electronic and print, customer and product galleries online, and various social media outlets.

Competitions / Prize Draws

No purchase is necessary to enter any free Prize Draw. By entering into one of our free Prize Draws entrants agree to these terms and conditions and acknowledge that failure to comply with them may result in disqualification. Any free Prize Draw is only available to UK residents. Entrants must be over 18 years of age. Employees and immediate family members of employees of either Woodlands DIY, Tiger Sheds and their associated companies, professional advisers, advertising and promotional agencies are not eligible to take part in the Prize Draw. To enter a free Prize Draw, entrants must fill in their details on the website. Only one entry per person is permitted. Multiple or incomplete entries will be deemed invalid. Winners will be selected at random. The winning prize ("Prize") will be delivered to the winner (any UK mainland address). Woodlands DIY shall notify the selected winner by email within 5 days of the Prize Draw. If the Prize is declined or unclaimed by a winner, or if a winner cannot be contacted from the details supplied within 5 working days of notification a replacement winner may be drawn at Woodlands DIY’s discretion and will be notified by the website. The original entry that was drawn will then be forfeited. Any Prize has to be taken as offered. There is no cash equivalent to the Prize available and the Prize is non-transferable. The name of the winner will be available upon receipt of an email sent to us. By entering a Prize Draw, you agree to take part in any associated publicity relating to the Prize Draw, where required. Woodlands DIY reserve the right to cancel or amend these Terms and Conditions or change the Prize (to one of equivalent value) as required by the circumstances. Woodlands DIY cannot accept responsibility for or liability arising from participants taking part in the Prize Draw or for the Prize. Woodlands DIY gives no warranty or guarantee in relation to the Prize. To the fullest extent that may be excluded by the law Woodlands DIY accepts no responsibility for or liability arising from entrants taking part in the Prize. All activities will be undertaken at the participant's own risk. Woodlands DIY gives no warranty or guarantee in relation to the Prize nor any guarantee as to the number of entrants who take part in the Prize Draw. These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the English courts.

Copyright and Monitoring

The copyright in all material provided on this site is held by Woodlands DIY or by the original creator of the material. Except as stated herein, none of the material; may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Woodlands DIY or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this website for non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.
 

Useful Links

Contact Us
Privacy Policy